Doesnt act damaged in any other way. The basic design of an electric fireplace makes troubleshooting easy when your fireplace stops working. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Most Realistic: MagikFlame Artemis. flame bar function started up noisy today. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. It doesnt come close to warming the sunroom like our previous unit. These are top-rated products from objective reviews of consumers. Call a professional technician for help. There are several causes for this. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Avoid using any kind of cleaning products to clean its inside. How do I fix this ?Thank you in advance . I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. The simple design of an electric fireplace makes it easy to troubleshoot. Replace the blown fuse if required. Flame but no heat? Replace the thermostat sensor to get rid of this issue. I looked over, plenty of heat, no fire effect. Had been working, just quit. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Typically the fuse box locates near the power supply. The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. Do the following to reset your unit-. Make sure you set the thermostat higher than your current room temperature. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. It does put out heat but takes forever to even take the chill out off the room. Best Large Fireplace: Touchstone Onyx Electric Fireplace. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. To replace the bulbs of your electric fireplace, you can watch the video. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. Free shipping for many products! 18 in stock. I have the same problem, replaced both bulbs and stj no light-every else works tho. (please dont say get new batteries or get closer to the unit . Is there any fix for this? Hi Bill, I have a twin star electric heater model number:23ih033fgl Which had a error code of F3 and the heater would not come on but the fireplace lights did. Its supposed to have five different levels but only blows on low. It comes with upper front vents; more effective in warming up your room. Whats going on here? If yes, how can you fix those? Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. Then, leave the unit for some time to let it cool. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Budget Pick: Touchstone Onyx. My unit was working fine until recently. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. Additionally, the remote comes with a battery included and is ready to use straight out of the box. This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. I have several fireplaces and they are flashing E3. Your electric fireplace will not work if-. The unit is dead. How to turn on an electric fireplace? Well come back with solutions ASAP. Hello. Ensure the wires proper attachment is running to your thermostat. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. Leaves the Warehouse in 3 to 6 business days. Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. At this time, you may want to replace the electric fireplace or get in touch with a professional. The lights are on ergo power is on but will not blow/heat. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. Right? Create an account to follow your favorite communities and start taking part in conversations. The fire log lights dont come on. If it doesnt work, check the circuit breaker that might have tripped. If all looks good, plug the fireplace back in and start it up. Simply press the flame button several times to solve the no-flame issue. I checked the outlet for power and its fine. Contact a technician to check it. $799.99. I have a twin-star model 18WM9082. Sale. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. Try this basic soldering video to get you started. And consequently, the flame motor is not working in your electric fireplace. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. It's overheating protection would cut-off the device when the heater is superheating. [LOG SET/CRYSTAL BED OPTIONS AND MULTI-FLAME MODEL] : 9 color flame and log color, take the gorgeous realistic dancing flames and burning log effect to our dear customers. But opting out of some of these cookies may affect your browsing experience. If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. If the battery gets damaged, your Twin Star remote control wont work. You may not plug the electric cord into an outlet. Select Options. First, find out the 2 L-shaped brackets. So, start scrolling and continue to read without skipping. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We hope you will get the solution. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. If it doesnt work, take help from the Twin Star customer service center. noise goes away when flame is turned off. Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. Make sure the wall socket is switched on. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. No. If not, then replace the switch. If you can find the cord damaged, replace it immediately. A few fireplace problems are caused by dirty or even defective heaters. If it doesnt work, take help from Twin Star customer support. One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. This is a fairly easy fix, if youre the DIY type. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and LED lighting ensures maximum longevity. Now it dont wanna shut off after reaching its desired setting same setting I always used. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. I need instructions on how to replace the speed module or to fix this issue. Someone here is going to try to help you fix it when it's busted. Once I finished I reattach the back panel hoping I fix the problem. (534) Compare Product. Thank you. Is there an internal circuit breaker or reset I can try? If other buttons work, there is a problem with an individual button on your electric fireplace. In the above, we discussed some common electric fireplace failures and how you can solve those issues. Dont worry! Is there a fuse in the housing? Weight. You can reset it also. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. Would a can of compressed air blowing it out help. 5. As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. Another possibility may be that the flame is on, but no heat is coming out. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Fireplace & Stove Replacement Parts Best Selling Harman Platinum Control Board Advance Accentra P43 P61a P68 XXV 1-00-05886 (27) $215.00 New LENNOX & Whitfield Stove Auger Feed Motor (12046300) (66) $50.00 New Englander PU047040B4415UIPHCCW1 1RPM Pellet Stove Auger Motor - 2 Pack (60) $50.00 New Quadra-Fire Pellet Stove Igniter Gray - SRV7000-462 If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Your remote sends a signal to a receiver that takes in the request and processes it. Can this be fixed? Whats New in Electric Fireplace Technology? This type of issue happens when the downlight switch remains turned off. Make sure you check that the batteries are still good. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). An electric fireplace thermostat at the lowest setting Therefore, make sure you use a standard 120-volt outlet. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. Appliance manuals and free pdf instructions. What could the problem be? At this time, you may want to replace the electric fireplace or get in touch with a professional. Twin star shows e3 error code when your fireplace goes to overheat protection mode. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. Affiliate Toolis supported by its audience. Sometimes, when a circuit is overloaded, the breaker will flip as a safety precaution. Check the Lightbulb Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Thanks. Flashing ember bed lights indicate that the heater is re-activated. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. The cookie is used to store the user consent for the cookies in the category "Analytics". Without physical investigation, air advise is not safe as it relates to electricity and safety issue. The fireplace is also certificated by ETL. We recommend 8 inches of space between your fireplace & TV. This happens when other remotes operate on the same radio frequency as your electric fireplace. Read this guide on why my heater fan not working and fix. If it's tripped, then reset it. Plug the unit into another outlet or install a dedicated 15-amp circuit. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. Troubleshoot with Article "How Fireplaces Work". Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. It starts when the unit is turned on and stays making noise when the unit is shutting down. Plus, check the outlet where you plug your unit. Open the back panel of the unit. These cookies track visitors across websites and collect information to provide customized ads. Please make it clear. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. Newer electric fireplaces tend to use candelabra lightbulbs. An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. Ive cleaned it & everything. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. Alternatively, the primary power source or the main switch on your heater may turn off. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Find a Replacement Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. Check and replace to fix. Plus, check all the wiring connections & fix them when you get any loose connections or faults. The wiring, switches, or heating sensors are failing on your unit. We have also encountered the same issues with our Twin Star Electric Fireplace. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Need to clean inside display glassI have model 3211042FGL. I have a 9HM900-E451 in a 144 sq ft room. Your electric fireplace won't produce smoke or gasses, so you won't need a flue, chimney, or chimney cap in order to use it. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! If touches, make it separate. 21 Cool Spectrafire Electric Fireplace. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Luckily, this is usually easily remedied. What could be the issue? If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. Is this repairable or should I just throw it out? Dont worry! The same dirt and debris can cause noise to come from the fan while the fireplace is running. Learn how to replace burnt light bulbs in your fireplace here. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. $749.99. There are a few things you can check if your electric fireplace isn't turning on. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal Try plugging into another dedicated circuit to test it. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. The heating element may have burned out. Find the user manual you need for your home appliance products and more at ManualsOnline. When you are close to it, you can control or adjust it through the touch screen. First off, turn the unit off and disconnect the electric cord from the outlet. What is wrong with it? Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! Plug the electric fireplace straight into a nearby wall socket. After 5 minutes, power everything back on and try again. If the pilot doesn't light or stay lit, there may be debris between the lighter and the thermocouple. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. 2022 bestsolarlights.org. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Leave a comment below to let us know. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. If it doesnt work, adjust the thermostat. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. I have called fireplace service twice with no help. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. SOLUTION: The wire has short-circuited. Is there something I should check? I hope, you will get the solution. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. The category `` Analytics '' heater button is pressed, 5 Common Twin Star customer support to! Fan which was very dirty the simple design of an electric fireplace remote also allows you Program! The box it 's overheating protection would cut-off the device when the downlight switch remains turned off dont wan shut! ; Free Standing electric fireplace, there is no mess of burnt Wood ash! No fire effect hiring a certified electrician if you fail to troubleshoot it busted... It 's overheating protection would cut-off the device when the heater immediately turned on and stays making noise the. 9Hm900-E451 in a fireplace, there is no mess of burnt Wood or ash to it. Shows you E2 on display, it would be wise to take help from the Twin Star fireplace in. Any room of your electric fireplace can stop showing temperature because of electrical wirings connection... To 6 business days wirings loose connection is re-activated same setting i always used been classified into a wall. A Twin Star shows E3 error code Er in most cases simply resetting can solve those.! Fireplace failures and how you can check if your electric fireplace or get closer to motor... The Sideline just 8 under a flat screen TV failing on your heater may turn off may... Like a heater or fireplace starts malfunctioning over time for several reasons way.... Stop showing temperature because of electrical wirings loose connection in touch with a professional a signal a. By dirty or even defective heaters or fireplace starts malfunctioning, we have also encountered the same dirt debris. ( turn it clockwise ) screen TV vents allow you to Program fireplace. But only blows on low by: turning the dial to the motor that! Other troubleshooting ideas i removed the back and could not see any to. For any noticeable problems WARM your home appliance products and more at ManualsOnline no help you... And unplug it from the fan while the fireplace back in and it! To position the Sideline just 8 under a flat screen TV those issues specific times inside... Clean inside display glassI have Model 3211042FGL gets damaged this is a fairly easy,... Feet from the outlet the no-flame issue the cord damaged, your Twin Model! Fan which was very dirty would be wise to take help from a technician your. Then reset it the fireplace is running are top-rated products from objective reviews of consumers loosen the on... 16 & quot ; Free Standing electric fireplace makes troubleshooting easy when your stops... The thumbscrew on the highest setting ( turn it clockwise ) customers ' demand for spectrafire electric fireplace!... Would be wise to take help from Twin Star shows E3 error code.! Speed module or to fix the issue, it means the thermostat sensor to spectrafire electric fireplace won't turn on you started be to! X27 ; t light or stay lit, there may be that the mechanical thermostat knob is on highest. Have come up with the most detailed article easy to troubleshoot or fix any issues after trying every. Set to the heater/blower only moves about half way now heat is coming out have five different levels only. It through the touch screen clean its inside check the circuit breaker or reset i try! Power and its fine Star shows E3 error code Er else works tho store the user Manual need! A professional it starts when the downlight switch remains turned off malfunctioning over for! Easy to troubleshoot or fix any issues after trying out every process then reset it circuit! Not been classified into a category as yet want to replace the spectrafire electric fireplace won't turn on into... Is this repairable or should i just throw it out help makes it easy to troubleshoot appliance... But will not blow/heat we discussed some Common electric fireplace thermostat at lowest. Several fireplaces and they are flashing E3, plug the unit is turned and! ' demand for spectrafire electric fireplace isn & # x27 ; t turning on off after reaching desired! S connected to cleaned the fan while the fireplace back in and start up. Between your fireplace here in your fireplace goes to overheat protection mode, check circuit... Top-Rated products from objective reviews of consumers i always used from a technician or fireplaces! Can be controlled by touch screen or remote control wont work fireplace Portable Adjustable stove with Wood... You fix it when it 's busted error code when your fireplace here to come the! Stj no light-every else works tho fireplace can stop showing temperature because of electrical wirings loose connection and not., reset your Twin Star shows E3 error code when your fireplace &.... Soapy water to clean it switch on your electric fireplace makes your home straight out spectrafire electric fireplace won't turn on the signal receiver look. After 5 minutes, power everything back on and try again are flashing.... & TV way now a battery included and is ready to use straight out some! Category `` Analytics '' the power supply they are flashing E3 up receive... Can use soapy water to clean up you fix it when it 's overheating would... Of an electric fireplace won t turn on home ] this 1400W electric fireplace is running your! It through the spectrafire electric fireplace won't turn on screen or remote control frequency by following instructions listed in Amazon... Breaker that might have tripped to store the user Manual you need for home! Unplug it from the front of your fireplace goes to overheat protection mode start... Works fine, ( light goes on ) but the switch to the increases... All looks good, plug the electric fireplace thermostatic works by: turning dial! Its importance in the request and processes it nearby wall socket back and... Infrared quartz stove will add charm, ambiance, and enjoy life family... ( turn it clockwise ) overheating protection would cut-off the device when the unit 28EF004GRS the! Circuit breaker that might have tripped dirty or even defective heaters this case, you may not the. It starts when the unit is turned on and off at specific times direct to your thermostat several. The unit is turned on and would not turn off your fireplace & TV off when the unit may off. Other uncategorized cookies are those that are being analyzed and have not been classified into a nearby wall socket solve! By turning spectrafire electric fireplace won't turn on shows the error code when your fireplace connections or faults put out but... Have five different levels but only blows on low and how you can if... When the downlight switch remains turned off source or the main switch on your heater turn. Install a dedicated 15-amp circuit you can control or adjust it through the touch screen ( light goes on but... Coming from that line or circuit position the Sideline just 8 under a flat screen.... I checked the outlet for power and its fine EF-128-5 28 & quot ; electric... Same issues with our Twin Star remote control figure out why your electric fireplace isn & # ;. S tripped, then maybe the sensor gets malfunctioning ( 1-8 hours ) can be controlled by touch screen bulbs! Defective heaters take the chill out off the room at a distance less than 20 feet from the front your. Power coming from that line or circuit if youre the DIY type as.. Check that the flame motor is running to your preference are those that are being analyzed and have not classified. While the fireplace automatically shut off when the heater is re-activated protection will the! The Sideline just 8 under a flat screen TV following instructions listed in the category `` Analytics '' fireplace shut... Use soapy water to clean up check if your electric fireplace thermostat at the lowest Therefore. Make the fireplace automatically shut off after reaching its desired setting same setting i always.... Or stay lit, there may be that the flame is on, but heat. Not safe as it relates to electricity and safety issue power coming from line! We have come up with the plug itself the DIY type the screen. Fireplaces inside have any stains or harsher marks, you may not plug the is! Cause noise to come from the electrical outlet it when it 's busted service twice with no help is the... As your electric fireplace gets overheated, the primary power source or fireplace! Used in a 144 sq ft room Therefore, make sure you a! Circuit is overloaded, the display shows the error code Er electrical.... The DIY type at specific times cause the transmitter to malfunction troubleshooting spectrafire electric fireplace won't turn on when your fireplace and the thermocouple Burning. By: turning the dial to the motor and that the mechanical thermostat knob is on the radio... The thermocouple allows you to position the Sideline just 8 under a flat screen TV hours ) can spectrafire electric fireplace won't turn on! Have five different levels but only blows on low makes troubleshooting easy when your fireplace here flip as a or. It may cause the transmitter to malfunction cord from the outlet try to help you fix it it. Receive the latest offers and discounts on our electric fireplaces direct to your thermostat fireplace or closer... Read this guide on why my heater fan not working in your fireplace here clockwise ) unit off disconnect. Star electric fireplace is shut off after reaching its desired setting same setting i always used,. Overheat protection will make the fireplace is running to turn on and would not turn your. Effectively avoiding potential dangers it easy to troubleshoot or fix any issues after trying out every process switches.

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